Welcome to Aeri Clothing’s FAQ section! We’ve compiled answers to the most common questions about our premium fashion collections, global delivery, and customer service. Can’t find what you need? Our fashion-loving team is always happy to help at [email protected].
About Aeri Clothing
Who is Aeri Clothing’s target customer?
Our collections are designed for fashion-forward individuals who appreciate quality craftsmanship and versatile style. Whether you’re looking for premium AE77 tops, adaptive clothing accessories, or statement boots, we cater to those who view fashion as both self-expression and functionality.
What defines Aeri Clothing’s style?
We bridge runway trends with everyday wearability, offering curated collections that range from elevated basics (like our bestselling bodysuits) to trend-driven pieces (like oversized puffer vests). Our aesthetic balances contemporary sophistication with effortless versatility.
Product Questions
What are Aeri Clothing’s signature products?
Our collections highlight:
- AE77 Premium Tops – Our luxury signature line
- Adaptive Clothing Accessories – Thoughtfully designed pieces
- Bestselling Bodysuits – For seamless styling
- Seasonal Collections – Like bikini underwear and graphic tees
How do I choose the right size?
Each product page includes detailed sizing charts. For items like our AE Satin Button-Up Shirts or activewear, we recommend comparing your measurements to our charts. When in doubt between sizes, we suggest sizing up for a relaxed fit or down for a more tailored look.
Are your beauty accessories cruelty-free?
Yes! Our beauty and bath collections are ethically sourced and never tested on animals, aligning with our commitment to responsible fashion.
Shipping & Delivery
Where does Aeri Clothing ship?
We offer effortless global delivery to most countries (excluding Asia and select remote areas) from our Mansfield headquarters. Our carriers include DHL, FedEx, and EMS for reliable worldwide service.
What are my shipping options?
Choose what suits your timeline:
- Standard Shipping ($12.95): 10-15 business days via DHL/FedEx after 1-2 day processing
- Free Shipping (Orders $50+): 15-25 business days via EMS after processing
How can I track my order?
You’ll receive a tracking number via email once your order of premium denim jackets or beauty accessories ships. Use this for real-time updates on your package’s journey to you.
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date for unworn items with tags attached. This gives you time to ensure our belts & bags or adaptive clothing accessories meet your expectations.
How do I initiate a return?
Email [email protected] within 15 days of receiving your order. Include your order number and whether you’d prefer a refund or exchange (subject to availability for items like AE77 Premium Tops).
Are return shipping costs covered?
Customers are responsible for return shipping unless the item arrived damaged or incorrect. We recommend using a trackable service when returning oversized puffer vests or boots for your protection.
Payments & Accounts
What payment methods do you accept?
Shop confidently with:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We treat your payment details with the same care we apply to selecting our super-soft graphic tees – using industry-standard encryption for all transactions.
Do you offer gift cards or loyalty programs?
Currently we focus on delivering exceptional value through our product collections like our seasonal bikini underwear sets. While we don’t offer loyalty programs, our free shipping on orders over $50 provides great savings.
Contact & Support
How can I contact customer service?
Our fashion-loving team is available at [email protected] for questions about delivery to your location or styling advice for our AE77 collections.
What’s your business address?
Aeri Clothing Shop
3654 Carriage Lane
Mansfield, US 44907
3654 Carriage Lane
Mansfield, US 44907
From our curated collections to your closet – we can’t wait to see how you’ll #AeriStyle your new pieces!